Ability to learn procedural knowledge acquired through on- the-job training.Use basic information-gathering skills to solve problems.Able to handle customer interactions and potential issues/concerns courteously and professionally.Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.Exchange and verifies job related information to provide support.Courteous and responsive to internal/external request.Support sales floor, fitting room, check out, and back of house processes, as required.Leverage omni channel offerings to deliver a frictionless customer experience.Promote loyalty by educating customers about our loyalty programs.Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.Acknowledge and assist customers locate merchandise efficiently using various methods answer questions quickly and accurately.All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. In this role, you will engage and connect with our customers by providing excellent customer service. ![]() If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us. We’ve built our brand on staying true to our roots while always being out in front of what’s next. ![]() People who want to leave the world better than they found it. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. Gap has always been about optimistic American style.
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